Shipping policy
Thank you for choosing Glowyfy™.
We are committed to delivering your order safely and efficiently while providing a smooth shopping experience from checkout to delivery.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, holidays, or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- 🇺🇸 United States: 7–15 business days
- 🇨🇦 Canada: 8–18 business days
- 🇬🇧 United Kingdom: 7–15 business days
- 🇦🇺 Australia: 8–18 business days
- 🇪🇺 Europe: 7–18 business days
- 🌍 Other International Destinations: 10–20 business days
Please note that these delivery times are estimates and are not guaranteed.
Shipping Origin
To provide competitive pricing and worldwide availability, orders may be shipped directly from our international fulfillment partners.
If your order contains multiple items, they may arrive in separate packages depending on warehouse availability.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information.
Please allow 2–5 business days for tracking information to become active after shipment.
Shipping Delays
While we do everything possible to ensure timely delivery, delays may occasionally occur due to:
- Customs inspections
- Severe weather conditions
- Carrier delays
- High shipping volumes
- Public holidays
- Circumstances beyond our control
Glowyfy™ is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order has already been shipped, we may be unable to modify the delivery details.
Additional shipping charges may apply if a package is returned due to an incorrect or incomplete address.
Lost or Missing Packages
If your tracking information indicates your package has been delivered but you have not received it, please:
- Check with household members or neighbors.
- Contact your local shipping carrier.
- Reach out to us for assistance.
We'll gladly work with the carrier to help resolve the issue whenever possible.
Customs & Import Duties
Depending on your country or region, customs duties, taxes, or import fees may apply.
These charges, if applicable, are the responsibility of the customer.
Need Help?
If you have any questions regarding shipping or your order, please contact our support team.
Glowyfy™ Customer Support
We typically respond within 24–48 business hours.