Refund policy

At Glowyfy™, customer satisfaction is important to us. If there is an issue with your order, we're here to help.

Returns

We accept return requests within 14 days of the delivery date.

To qualify for a return, your item must:

Returns that do not meet these requirements may not be accepted.

We do not accept returns simply because you changed your mind, no longer want the item, ordered the wrong product, or found it elsewhere.

Please review product descriptions carefully before placing your order.

If your order arrives:

please contact us within 48 hours of delivery.

Email us at:

Please include:

Once reviewed, we'll gladly provide an appropriate solution, which may include:

depending on the situation.

If the return is approved because the product is defective, damaged, or we shipped the wrong item, Glowyfy™ will cover the return shipping costs.

For all other approved returns, customers are responsible for return shipping expenses.

The following items cannot be returned:

Once your returned item has been received and inspected, we'll notify you of the outcome.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.

If you have any questions regarding returns or refunds, please contact us anytime.

Glowyfy™ Customer Support

📧 vieueouos@outlook.com

We typically respond within 24–48 business hours.